Case Management Manage and create cases within TXM without integrating with a third-party platform. Create an Alida Case action Create an Alida Case action in the rules engine and follow-up with customers within TXM. Author a new case from the Case List Create an Alida case manually from the Cast List page without using a rule. Customize Alida Case Settings Create, enable, and customize case details and customer information fields in the case management system.
