Supported questions in the rules engine

Refer to this topic to find a list of supported questions in the rules engine's survey selection.

Note: Highlighter and Image Upload questions are not supported in the rules engine.
Question Operators Description
Single Choice
  • Is
Displays answers in the Answer field.
Multi Choice
  • Is
Displays answers in the Answer field. If multiple answers are required, add an AND condition for each answer.
Open End:
  • Short Answer
  • Long Answer
  • Is
  • Contains
  • Begins With
  • Ends With
The string value entered in the Answer field is matched to responses containing the value. Strings can be a set of characters containing both spaces and numbers.
Number
  • Is
  • Contains
  • Begins With
  • Ends With
Numeric answer values can be entered in the Answer field.
Date
  • On
Select the month, day, and year from the calendar or input the date manually.
  • Phone Number
  • Zip / Postal Code
  • Is
  • Contains
  • Begins With
  • Ends With
The value entered in the Answer field is matched to responses containing the value.
Net Promoter Score℠ 1
  • =
  • <
  • >
  • <=
  • >=
  • <>
Select a number using the slider.
NPS ® Follow-Up
  • Is
  • Contains
  • Begins With
  • Ends With
The string value entered in the Answer field is matched to responses containing the value. Strings can be a set of characters containing both spaces and numbers.
1 Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., NICE Systems, Inc. and Fred Reichheld.